UK Shared Business Services Ltd. (UKSBS) on behalf of the Department for Business, Energy and Industrial Strategy (BEIS) are considering procuring a range of business support services for primarily Small and Medium Enterprises (SMEs) in England, consisting of the following:
A multichannel business support service through which businesses can access bespoke advice (this will include advice via telephone and digital channels including webchat, e-mail and social media, but not face-to-face support).
A database (‘Knowledge Bank’) of business support schemes and advice in England to support service delivery, service delivery by partners, and content for online business support tools.
Small businesses that seek advice and support are more likely to grow, and the majority of businesses that do take advice say it adds value.
