The tendered service comprises:
A. Providing a tourism service at the Visitor Information Centre (VIC), including dealing with tourism enquiries received in person, by phone/email/social media/website contact forms;
B. Promoting tourism by supporting and attracting visitors into Test Valley through work outside the VIC. This includes supporting Test Valley tourism businesses through a variety of means, including promotion of business on http://www.visitromsey.org
C. Providing a community service at the VIC.
The contract duration is 12 months with the option to extend by up to 12 months.